. ? or

Returns

RETURNS

Click to ----->  Request a return <------

Our return policy is valid for 30 days after receipt of your merchandise.
To be eligible for a return, your item must be unused and in the same condition that you received it.  It must also be in the original box.

Please DO NOT mail any returns to us until you have submitted your request using the form below and have received a reply approving your return.
 
Non-returnable items:
  • Gift cards
  • Clearance items - clearance items are final sale and cannot be returned
  • Sale items - sale items are final sale and cannot be returned
  • Items purchased from any online vendor other than Wee Squeak.
  • Items purchased through resale shops or other non-retail vendors
Shipping costs are non-refundable.
Prior to sending your returned merchandise, please look up your order and request to return using the form below.
(please see the section above regarding non-returnable items).

DEFECTIVE MERCHANDISE
Each pair of Wee Squeak footwear is carefully made by hand. Although rare, on occasion we do get return requests for defective merchandise. Please email support@weesqueak.com if an item you received is damaged. Please include your order number and images of the damaged item.

RETURNING A GIFT
If you do not have the order number or the email used to place the order of your gift please email support@weesqueak.com

SHIPPING YOUR RETURNED MERCHANDISE
Please DO NOT mail any returns to us until you have submitted your request using the form below and have received a reply approving your return. 

You will be responsible for paying shipping costs associated with your return (defective merchandise excluded). We strongly recommend you keep your shipping receipt and tracking number, in the event that we do not receive your product.

Wee Squeak is not responsible for returned merchandise lost during shipping.

EXCHANGE PROCESS
Please submit an exchange request in the returns portal. Upon receipt of the unused shoes in original condition, we will ship the new size for free.

If you have further questions please email support@weesqueak.com

WANT OUR BEST DEALS?