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Please submit a ticket with your requests and or questions. Our customer service team will respond within one business day. Be sure to include your order number if applicable.

Do not submit multiple tickets, as this will delay response time. If you do not receive a response within one business day please check your spam folder.

For sizing questions please refer to our size chart.

If you would like to return an item you can submit a return request here.

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SIZING CHART


Click Here for Printable Measuring Chart!

Sizing Chart
U.S.A. Size Insole Measures (inches) Approximate Age
3 4 3/4" 9 - 12 months
4 5" 12 - 16 months
5 5 1/4" 16 - 20 months
6 5 1/2" 20 - 24 months
7 5 3/4" 2 - 2 1/2years
8 6" 2 1/2 - 3 years
9 6 1/4" 3 - 3 1/2 years
10 6 1/2" 3 1/2 - 4 years
11 6 3/4" 4 - 4 1/2 years
12 7" 4 1/2 - 5 years

Click Here for Printable Measuring Chart!
We highly recommend you use our printable measuring chart.
Please note the measurements here are of the insole of the shoe.
We recommend you allow a minimum of a half inch for socks and some growth.

With the child standing, measure from the back of the child's heel to the tip of the longest toe using inches. Use this measurement to select the appropriate size in the chart above. Add some extra space for socks and growth. Ages are approximate.